Elux Legend Nic Salts are crafted to offer smokers a better alternative. By choosing Elux Nic Salts, you’re making the switch to a cleaner, healthier lifestyle while enjoying smooth nicotine delivery and bold, satisfying flavours that define the Elux vaping experience.
Refund and Returns Policy
We want your experience shopping for Riot E Liquid to be as straightforward as possible. If you need to ask about a return, exchange or refund, please contact our customer support team before sending anything back.
How to Request a Return
Contact us at riotsaltuk@gmail.com with your order number and a brief explanation of your request. Our team can then advise you on the appropriate next steps.
Product Condition
For health, hygiene and product-safety reasons, certain vaping and e-liquid products may be subject to specific return restrictions, particularly where products have been opened, used or otherwise made unsuitable for resale. Return eligibility depends on the circumstances and applicable consumer law.
Non-Returnable Items
The following items cannot be returned:
- Opened E-Liquid
Damaged or Incorrect Orders
If your Riot Vape Juice order arrives damaged, defective or different from what you ordered, contact us as soon as possible with your order details and, where useful, photographs of the issue. This helps us assess the problem and provide the appropriate resolution.
Refunds & Exchanges
Where a return is approved, we’ll explain the available refund or exchange options and any applicable conditions. Refunds will be handled according to the original payment method where applicable.
Exchanges (If Applicable)
We only replace items if they are defective or damaged. If you need to exchange an item, please send us an email at eluxnicsaltuk@gmail.com with your order number in the subject line and send the item back to us.
Need Help With a Return?
Email riotsaltuk@gmail.com and include your order number so we can help resolve your request efficiently.
Important: Replace this general wording with the store’s actual return window, exclusions, process and refund rules. The published policy must remain consistent with applicable UK consumer law.